What is automated.
When you run a simulation, Vivect uses a mathematical model to produce a longevity profile, a biological age indicator, and a set of factor scores. None of these are made by a person. They are made by a model we designed and trained on Australian data.
What goes in.
The simulation reads what you give us: your dog or cat's breed, age, weight, lifestyle, postcode at the regional level, and any blood panel or photo you choose to share. Each input is weighted as part of the model's calculation. We do not buy data from third parties. We do not enrich your inputs with information we did not collect from you.
What comes out.
You receive a longevity profile: a range of modelled outcomes, a set of contributing factors, and a biological age indicator. None of these are diagnoses. They are statistical patterns rendered from your inputs against a peer cohort of similar Australian animals. Outputs are framed as ranges and patterns, not single verdicts.
Where humans fit in.
Vivect's simulations run automatically. We do not have a human at Vivect review every output before it reaches you, and we have made that choice deliberately. The model produces a statistical estimate, not a diagnosis, and the right human to interpret that estimate for your specific animal is your vet, not us. If you contest a decision, a human at Vivect reviews that specific output.
If you disagree with something Vivect says.
If you disagree with a simulation output, email us at support@vivect.com.au with the simulation details. We will re-run the simulation, explain in writing how the output was produced, and acknowledge any error we identify. We respond within 30 days, the standard set by the Australian Privacy Principles.
What we keep on record.
Every simulation Vivect runs is stored as a record that captures the inputs you provided, the outputs the model produced, the model version that produced them, and the timestamp. We keep these records so that any contested decision can be reviewed against the exact simulation that produced it. Vivect does not currently operate a routine internal audit of the simulation. This is a deliberate scope decision for the current stage of the product. As Vivect grows, a formal audit process will be added.